Company Policies
Company Policies Articles
Relive Sales Policy
Standards and rules for running sales transactions at Relive—process expectations, documentation, timelines, and compliance requirements.
Duplicate Leads
How duplicate leads are identified and resolved, including ownership rules, dispute steps, and best practices to prevent duplicates.
Collections Policy
How we handle overdue payments: when collections apply, escalation steps, agent responsibilities, and what to expect if an account becomes delinquent.
Partial Payments
Guidelines for handling partial payments—when they’re allowed, how to record them, and what happens with the remaining balance.
Own Buy / Sell Policy
Rules for agents representing themselves (or close connections) in a buy/sell transaction—required disclosures, approvals, and compliance steps.
Own Lease Policy
Policy for agents leasing a property for themselves (or close connections)—disclosures, approval steps, and required documentation.
Referrals to Realtors
How to refer clients to agents outside Relive—when to use a referral agreement, required signatures, and how to submit for tracking/payment.
Google Reviews Contest
Rules and timeline for the Google Reviews contest—eligibility, how entries are counted, and how winners are selected/rewarded.