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How to use the Concierge Service

All about the Relive Concierge Service

We’ve officially relaunched our Concierge Service with a new nationwide partner: Move Concierge

After reviewing your feedback, we wanted a solution with proven results, reliable execution, and coverage across the US — and Move Concierge checks every box.

January & February are our testing months.


What is the Concierge Service?

A free concierge service you can offer to your clients to help them set up essential move-related services (e.g., utilities and other home services — depending on availability in their area).

This is a value-add that improves the client experience without adding work to your plate.

 

Key benefits (for you + your clients)

For your clients

  • $0 cost for the concierge service
  • Guaranteed outreach: every client is contacted
  • Nationwide support, including Atlanta, Denver, and Chicago

For you

  • Zero follow-up required on your end
  • We automatically forward clients once the deal closes
 

How it works

  1. Deal closes
  1. Relive automatically forwards the client to Move Concierge
  1. Move Concierge contacts the client directly (guaranteed outreach)
  1. Client gets help setting up services as needed — at no cost
 

When to use it

Use this service as a client perk:

  • At closing / post-close handoff
  • As part of your “moving support” message
  • When clients are relocating and want a smoother setup experience
 

What to say to your clients (copy/paste)

 

Option A:

“Quick perk for you: Relive offers a free move concierge service. After closing, our partner Move Concierge will reach out to help you set up move-related services — totally free.”

 

Option B:

“Good news — you get access to a free concierge service through Relive. Our partner Move Concierge will contact you after closing and can help make move setup easier. You don’t pay anything, and they cover clients nationwide.”

 

Feedback / Questions

If you have feedback about this service please contact Diogo Alves on dalves@reliverealty.com or on Google Chat, so we can keep improving it during the testing phase.

 
 
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